Legal
Privacy Policy
Last updated: July 2026
1. Who we are
White Horse Safaris is a luxury safari company based in Nairobi, Kenya. This policy explains how we handle personal information when you browse this website, enquire about a safari, or travel with us. You can reach us any time at info@whitehorsesafaris.com or +254 711 716 997.
2. Information we collect
When you contact us — through our Plan Your Safari form, by email, phone or WhatsApp — you share details such as your name, contact information, group size, travel dates, budget preference and any special requirements. Our website form itself stores nothing: it simply composes a message that you send to us via your own email client or WhatsApp.
3. How we use your information
We use your details solely to design your safari, prepare quotations, arrange bookings with camps, parks and transport partners, and communicate with you before, during and after your journey. We do not sell or rent personal information to anyone.
4. Sharing with partners
To operate your safari we share only the details necessary — names for park permits and camp manifests, dietary needs with lodges, flight details with air operators. All partners are bound to use this information only for your booking.
5. Data retention
We keep booking correspondence for as long as needed to service your journey and to meet legal and accounting obligations in Kenya, after which it is deleted.
6. Cookies and analytics
This website does not use advertising cookies. Links to third-party platforms (Instagram, Facebook, X, Tripadvisor, SafariBookings, SafariGo, WhatsApp) are governed by those platforms' own privacy policies once you leave our site.
7. Your rights
Under Kenya's Data Protection Act, 2019, you may request access to, correction of, or deletion of your personal data. Email info@whitehorsesafaris.com and we will respond promptly.
8. Changes to this policy
We may update this policy from time to time; the latest version will always live on this page with the date above.
